When disaster strikes, you want help—a calm caring, knowledgeable voice at the other end of the phone than can guide you through the claims process from initial submission to the carrier to final resolution.
Organizations often also need assistance to monitor their claims and ongoing risks, and our dedicated staff are committed to providing you with excellent customer service throughout the process. Our experienced claims team serves as your advocate and coordinates the claims reporting process between carriers and your organization. We advocate on your behalf, whether it be challenging a claim declination, assisting with issues regarding selection of counsel, or participating in claim resolution strategy planning, we are here to assist.
We can provide claims activity data, reserve monitoring, assistance with subrogation issues, and facilitate communication between your organization and the insurance company should the need arise.