Code of Ethics and Corporate Performance Values
Roach Howard Smith & Barton will conduct its business honestly and ethically. We strive to consistently maintain, and improve when needed, the quality of our services, products and operations, and will maintain a reputation for fairness, respect, responsibility, integrity, trust and sound business judgment. We will not compromise our principles for short-term gain. No illegal or unethical conduct on the part of officers, managers, employees or affiliates is in the company’s or customer’s best interest. Officers, managers, and employees of the company must never permit their personal interests to conflict, or even appear to conflict, with the interests of the company, its clients or business partners. The ethical performance of this company is the sum of the ethics of the people who work here. Thus, we are all expected to adhere to high standards of personal integrity and professional conduct.
We will often come into contact with, or have possession of, proprietary, confidential or business-sensitive information, and must take all appropriate steps to assure that the confidentiality of such information is maintained. This information, whether it belongs to our company or to any of our clients or business partners, may include strategic business plans, operating results, marketing strategies, customer lists, personnel records, upcoming acquisitions or business initiatives, processes and procedures. Proprietary, confidential and sensitive business information about our company, other companies, individuals and entities must be treated with sensitivity and discretion and only be disseminated on a need-to-know basis. Officers, managers and employees must obey all applicable Equal Employment Opportunity laws and act with respect and responsibility towards others in all of their dealings.
Officers, managers and employees are required to promptly disclose any unethical, dishonest, fraudulent and illegal behavior, or any violation of company policies and procedures, directly to senior management. Violation of this Code of Ethics will result in discipline, including possible termination. The degree of discipline imposed may be influenced by the existence of voluntary disclosure of any ethical violation whether or not the violator cooperated in any subsequent investigation.
If you ever have any doubt about whether your conduct or that of anyone else meets the company’s ethical standards or compromises the company’s reputation, please discuss it with the COO. Adherence to these ethics for over 50 years has helped us to develop the following corporate performance values:
- Attract customers and develop long-term partnerships, through exceeding customer service expectations
- Provide an enriching, fulfilling and rewarding environment for employees
- Maintain long-term relationships with insurance markets and other business partners
- Serve and support the insurance industry and local community
- Achieve consistent solid financial performance and growth as a company
For more information, email firstname.lastname@example.org.