Recognized for Fostering Strong Customer Relationships

Dallas, Texas – May 8, 2023 – Roach Howard Smith & Barton (RHSB) was named to The Hanover Insurance Group’s President’s Club, an elite group of independent insurance agencies from across the country.

The Hanover’s President’s Club agencies are recognized for delivering meaningful value to their customers with enhanced customer service and deep industry knowledge.

The Hanover partners with a select group of 2,100 independent agents nationwide, and only 5% are recognized with this distinction. This is RHSB’s first year to be selected as a participant of The Hanover’s President Club.

“We look to partner with strategic independent agencies, like RHSB, that understand the importance of providing an enhanced customer experience backed by a strong carrier partnership,” said Richard W. Lavey, president, of Hanover Agency Markets. “These agencies have a strong understanding of the insurance industry and can advise clients on risk prevention tactics to reduce potential exposure while providing an exceptional customer service experience.”

During a recent national business conference, the agency was formally recognized for its selection as a participant in the company’s President’s Club.

“We strive every day to provide expert service and stability to our clients,” said Tom Hughston, CEO, and Principal, of RHSB. “We are honored to be recognized by our valued partner as one of the leading insurance agencies in the country.”